Digital Onboarding for Small Businesses and Professionals

Your professional relationship with the bank starts from your mobile.

Get a business current account, a Piraeus Business Debit card and Piraeus e-banking, wherever you are, without visiting a branch, easily and securely.

The Digital Onboarding service for Small Businesses and Professionals allows you to become a bank customer within minutes.


Download new Piraeus app

Who can use the service

  • Professionals
  • Small Business representatives
  • Over 18 years old
  • Greek citizens
  • with a Greek Identity Card
  • with taxisnet credentials,
  • with updated information in the National Communication Register

Advantages of the service

  • The process is completed from your mobile, wherever you are.
  • Takes only 15 minutes.
  • No need to upload documents or public utility bills for your identification.
  • Identification is done through a video call with a Bank representative.
  • Sign language is supported.

How to become a customer?

Download the Piraeus app, from the Google Play Store / App Store and select "register" to take the first step towards your new business banking relationship.

Frequently Asked Questions

General

How will I receive my card?

The issued debit card will be sent to the contact address you provided during the process. If you want the card to be sent to a different address, you will need to update your details in the National Communication Register. The PIN will be sent to the same address in a separate sealed envelope.

Prerequisites

Procedure

What happens if the process is interrupted?

If the process is interrupted at any point you can restart the process within 12 hours. Your progress is saved, and you pick up where you left off. After 12 hours, you can start the process again, but from the beginning.

Why can’t I continue after e-GOV authentication?

Possible reasons that do not allow the completion of the initiation of your banking relationship through Digital Onboarding service.

  • You are an underage
  • You have a residential address outside Greece.
  • Indications appear that you are not taxed exclusively in Greece.
  • You are already a Piraeus Bank customer.
  • Your E-Gov details are invalid or incomplete.

Video Call with a representative:

Why is the video call step mandatory?

To start a business relationship with Piraeus Bank and open an account on a mobile device, a video call is necessary according to the relevant regulatory guidelines for remote electronic identification.

Can I help a familiar person in the video call?

In case two individuals appear during the video call (e.g., grandchild/grandparent or child/parent), and if it is not clear that the identified person has legal capacity (e.g., sound mind, communication difficulties, reduced perception), then the identification process cannot proceed. If the second person is present only as an assistant and does not interfere with the responses of the identified person, the identification process continues as usual.